Your apartment is like-brand new and ready for you! We conduct multiple walk-throughs and complete a pre-move in checklist to ensure your new home is ready. It typically takes 5 to 7 days to paint, clean, and prepare your apartment for move-in. Carpet and flooring are evaluated for cleaning or replacement. Appliances and plumbing fixtures are inspected and thoroughly cleaned. We will ensure the apartment is in like-new condition for your move-in day! We complete a full inspection of the vacated apartment home to determine what, in addition to the standard turnkey process, might be needed to bring the space to full readiness for new occupancy. The apartment will always be painted, cleaned, and 'punched' (bulbs/filters/locks changed, appliances checked). Additional items may include repairs or replacements to sheetrock, flooring, appliances, or fixtures as needed.

No, residents do not have to be present for a service technician to perform work. However, when entering the request, you do have the ability to set your apartment access preferences and specify if you would like to be home during these visits.

Maintenance requests can be submitted via the Resident Portal or by emailing, calling, or visiting the leasing office.

Response times vary based on the urgency of the request. Emergency requests are addressed within 24 hours, while non-emergency requests may take longer.

Yes, we do have on-site maintenance available Monday-Friday during regular office hours and after hours for emergencies.

Maintenance staff will enter the home during scheduled hours with proper notice. For emergencies, entry will be made within immediate notification.

Contact the leasing office for assistance or place a work order through our resident portal. Most requests are completed within 24 hours.

If you are locked out during business hours, you can stop by the leasing office with your ID and we will be happy to grant you access. You will need to contact a locksmith for any lock outs that occur outside of business hours.

Contact our office and it will direct you to our emergency maintenance line.

Yes parking is available in our open parking lot

Conclave Sugar Hill offers a dog park, pet spa, 24 hour fitness center, two story clubroom, resort style salt water pool, co-working space, and library.

Conclave Sugar Hill is proud to be pet friendly, up to 2 pets per apartment are permitted.

At Conclave Sugar Hill we offer stainless steel appliances in all of our apartment.

While Conclave Sugar Hill does not offer furnished apartments, we do work with approved corporate housing providers and would be happy to connect you!

Amenities are available from 9 am until 11 pm with the exception of the fitness center which is 24 hours

Parking is available with overflow parking available further away from the front of the building

Yes, there is Gwinnett County Transit 2 miles from our apartments

Conclave Sugar Hill is zoned for Sycamore Elementary, Lanier Middle and Lanier High School

We are located near several shopping centers including Mall of Georgia, Cumming Market Place, Costco, Publix and Kroger

We are located at the intersection of Stanley Street and Cumming Hwy directly across from Downtown Sugar Hill.